Experience:5-8 years of experience in retail operations management, with a proven record of achieving sales targets and managing budgets.
Job Description:
The Area Manager is responsible for overseeing the management of multiple retail locations within a designated geographic region. This includes ensuring adherence to company policies, achieving sales targets, managing operational expenses, staff development, recruiting and training, and providing exceptional customer service.
Responsibilities:
- Oversee the management of multiple retail locations within a designated geographic region
- Ensure adherence to company policies and procedures
- Develop and implement strategies to achieve sales targets
- Manage operational expenses and budgets
- Recruit, train, and develop staff
- Provide exceptional customer service
- Resolve customer complaints and issues
- Work collaboratively with cross-functional teams to achieve business goals
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field
- 5+ years of experience in retail operations management
- Proven record of achieving sales targets and managing budgets
- Experience managing multiple locations and teams
- Strong focus on staff development and training
- Ability to analyze financial data and make informed decisions
- Strong communication, organizational, and leadership skills
- Ability to work collaboratively with cross-functional teams
- Excellent customer service skills and ability to resolve customer complaints effectively
Job Category: Operational Management
Job Type: Full Time Remote
Job Location: Lagos
Salary-range: N9000000-N11000000